1. Eligibility Criteria

Ultra Care Corporation accepts returns within 30 days of purchase for eligible products. To be eligible for a return, items must be unused, in their original packaging, and in the same condition as received.

2. How to Initiate a Return

To initiate a return, please contact our customer service team at [email protected] or +92 346 1430709 . Our representatives will guide you through the return process and provide you with a Return Merchandise Authorization (RMA) number.

3. Return Shipping

Customers are responsible for return shipping costs unless the return is due to a defect or error on our part. We recommend using a trackable shipping service and obtaining a proof of postage.

4. Refund Process

Once your return is received and inspected, we will send you an email notification regarding the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [insert number] business days.

5. Exchanges

If you wish to exchange an item for a different size, color, or variant, please contact our customer service team. We will assist you in processing the exchange and provide you with further instructions.

6. Non-Returnable Items

Certain items are non-returnable, including but not limited to personalized or customized products, perishable goods, and items marked as final sale.

7. Contact Us

If you have any questions or concerns regarding our return policy, please don't hesitate to contact our customer service team. We are here to assist you and ensure your shopping experience with Ultra Care Corporation is a positive one.